The things that are being said about your company can literally make or break your business.......!
When doing business online, there is nothing more painful than to hear that a potential customer “Googled” your company and will not be doing business with you because of what they read online. Business owners have discovered that the major search engines can have two sides and the things that are being said about your company can literally make or break your business.
► WHAT IS ONLINE REPUTATION MANAGEMENT?
Specifically, reputation management involves the monitoring of the reputation of an individual or a brand on the internet, addressing content which is potentially damaging to it, and using customer feedback to try to solve problems before they damage the individual’s or brand’s reputation.